This AI agent skill assists developers and teams in composing a sequence of post-sale care messages aimed at enhancing customer experience and collecting authentic reviews. It streamlines the process from the order delivery to encouraging repeat purchases.
What this skill does
Establishes a structured timeline for post-sale customer interaction, tailored to the product lifecycle and user preferences.
Crafts a detailed timeline starting from the day of delivery (D0) with an order confirmation and problem-reporting instruction.
Provides concise usage instructions on the day after delivery (D1) to ensure correct product handling and to reduce misuse.
Initiates a follow-up to gather customer feedback and invite candid reviews between three to seven days after delivery (D3-D7), without influencing the star rating or offering incentives for reviews.
Issues reminders for product repurchase just before the product is expected to be depleted, considering normal usage cycles.
Who it is for
Developers and teams utilizing AI coding agents such as Claude Code, Cursor, and Codex.
Businesses seeking to standardize and optimize their post-sale customer communication strategy.
Use cases
Stores desiring to increase the volume of reviews and enhance customer retention through thoughtfully timed communications.
Products that require usage guidance, such as cosmetics, electronics, or assembly items, to prevent improper use and subsequent negative feedback.
Creating scenarios for messaging on permitted platforms such as in-platform chat services, Zalo OA, and Messenger.
Technical details
Leverages AI agent skills (ai-agents, aiapplication, cham-soc-sau-ban-shop) for automation support.
Compatible with various messaging platforms—ensures compliance with each platform's specific regulation for message distribution.
Source & Licence
This package is built on open-source work published by mochistudio-vn (mochistudio-vn/kitviet) and distributed under MIT. The original licence text and copyright notice are included in your download.
Personal and commercial use, modification and redistribution are permitted, provided the original copyright and licence notice are retained.
Your purchase covers curation, licence verification, packaging, documentation and instant delivery. It does not grant exclusive rights to the underlying open-source code, which remains available under its original licence.
Delivery & Support
Delivery: instant — a secure download link is emailed to you as soon as payment is confirmed.
Format: ZIP archive containing the skill files, documentation and the original licence.
Updates: updates are included only where stated on this page.
Refunds
This is a digital product delivered immediately after purchase. By completing your order you request immediate delivery and acknowledge that, once the download has been accessed, the statutory right to cancel no longer applies to the extent permitted by law. Refund requests are handled in accordance with our published Refund Policy.
Claude, Codex, Gemini and Cursor are trademarks of their respective owners. MCP Cart is an independent marketplace and is not affiliated with, endorsed by, or sponsored by any of them. Compatibility references describe interoperability only.